FAQ

Here you can find the answers to the frequently asked questions.

We offer various self-storage options including units and boxes for rent in our spacious storage facility. This means that you as a private person, union or business can rent different boxes in sizes from 1 m² to 12 m² and more to store your items.

In addition, you can leave your vehicle – car, motorcycle, classic car, caravan or motorhome with up to 3.0 meter in passage height – safe and frost-protected. The service "Battery maintenance charging" can be booked upon request.
In your private, protected, dry and locked Individual-Box you can store almost everything! Tools such as trolleys, lift trucks, luggage carts and furniture dollies are available free of charge for handling on-site.

For the first delivery, you get our Rent - a - boXX trailer for 2 hours for free (driving license class min. BE (old class 3) is required). The deductible for damage is € 300, -. In addition to trailers, we also offer van rentals. Our employees will provide you with further details.

There are moving boxes, moving & packing blankets and other supplies available for sale and rent. Whether for furniture or files, sports equipment or wine, tools or collections - we offer you the storage space that you are short on in your apartment, basement or in your office. You determine the length of time your items are in storage and the size of the storage unit. This way you receive the appropriate box for your needs - without a long-term contract.

We keep your items clean, dry and protected from prying eyes. Your things are stored in secure and private boxes. Nobody can access your belongings. Our weatherproof delivery area ensure convenient and dry storage.

You will receive a transponder to access the building. You will need a padlock for your box. You can buy it at our facility.
Our storage buildings are video-monitored to provide you with the highest level of security possible.

Please note that the insurance of the imported goods is not included in the rental agreement (a common practice in the industry). Therefore you have to insure your own values. We offer an affordable and simple block insurance. We will be pleased to inform you in detail about our services and products.

You can store almost everything except items that may cause personal injury, environmental damage or property damage.

For safety and legal reasons, there are items that can not be stored, these include:

  • perishable, decaying or vermin attracting items
  • items that are not dry
  • living beings (e.g., pets, ...)
  • easily flammable or prone to spontaneous combustion materials
  • flammable or explosive materials (such as weapons, dynamite, ...)
  • radiant or toxic materials
  • corrosive or odorous items
  • drugs, chemicals, narcotic drugs or narcotics
  • hazardous waste or waste
  • expanding liquids (eg gasoline, diesel canisters, ...)
  • luxury articles (for example furs, jewels, pearls, cash, certificates, passbooks, securities, jewelry, precious metals, stamps, coins, medals, hand-knotted carpets and tapestries, works of art, objects older than 100 years - except furniture, ...)

Everyone can rent a box or unit. Don’t think you have extra storage space in an office? Your cellar/garage is also packed? We’ve got you covered.

We have boxes suitable for files and records, furniture, sports equipment, tools. Our self-storage units are perfect for those in need of long-term storage of items or temporary storage when moving, renovating or contracting.

You can access the storage 365 days a year from 6 am to 10 pm. Deliver your belongings or pick them up any time you want. The rent payment is made upfront via SEPA direct debit. Businesses are provided with an invoice stating the value added tax.

If you don’t need your box anymore, you can terminate it at 7-day notice. The invoice is issued for each day. The remaining balance will be refunded when you pick up your items.